Refund Policy

Bluff City DNA is committed to providing our clients with reliable and trustworthy paternity testing services. However, please note that all sales are final and all services are nonrefundable. It is the client's responsibility to confirm pregnancy and determine their suitability for our testing services before making an appointment. Once appointments are set, no refunds are allowed, regardless of circumstances regarding the test parties or the pregnancy.

Additionally, all test processing and results turnaround times are estimated only, and no refunds or discounts are allowed for delayed results due to unforeseen circumstances. Participating test parties and/or 3rd party payors are jointly and severally liable for payment in full of test fees.

All accounts and payment arrangements must be settled within 30 days of the original appointment, regardless of the status of the testing or results. If a test party changes their mind, refuses, or is otherwise unable to continue with testing for any reason, all testing fees are still nonrefundable and outstanding amounts are due in full.

In the event that additional DNA samples are required to complete a test successfully and accurately, all test parties must comply. Failure to comply may result in all sales becoming final, all testing fees remaining nonrefundable, and all outstanding amounts due in full. At Bluff City DNA, we are committed to providing our clients with the highest quality paternity testing services and ensuring the accuracy and reliability of our results.